Help Scout Data Migration Tool
A solution you’ve been looking for
Importing data can be just as hard as exporting. Different platforms present different issues and often, transferring data becomes a hurdle. Yet, even so, businesses rely on new, updated Service Desk solutions.
Staying on an old system is not only ineffective but hinders your performance, impacts your sales, and has a negative impact on your employees.
Get professional help in Help Scout data migration
There are many different tools that can help you move knowledge base, manage imported tickets, or even import into Help Scout. The main idea behind them is to help you move stuff more safely.
Although, keep in mind that not every tool can perform all functions. Furthermore, some are specifically built to support only one platform.
Our dedicated import tool that has all the bells and whistles you might expect, and maybe a few extra ones.
The most useful dedicated import tool
This list is far from being complete. We work tirelessly to provide a tool that not only imports stuff correctly but provide efficiency. We understand how hard it can be to carry out a Help Scout import from an old system, that why we focus on delivering a seamless experience.
1. Ability to import a knowledge base.
This will come in handy for those who don’t really care about imported tickets but more about the database.
2. Import into Help Scout. Our tool to support every major service desk system, Help Scout included. As more service desks emerge, the more useful our tool becomes.
3. Assigning imported tickets. We offer our users to automate the assignment process. You don’t have to do the same job twice. Let the machine do it for you!
4. A fully customizable migration tool. We understand that sometimes default settings simply don’t cut it, that’s why you can tweak our tool the way you see fit.
Why is it so hard to move to Help Scout from an old platform?
As you might have guessed, import into Help Scout has some serious challenges and for good reasons. You see, Help Scout is an advanced service desk that is well documented, fully supported, and constantly updated by a professional team.
If you want to import data to it, you will most likely face an incompatibility error. Another issue you might face is that all platforms handle data differently.
Each of them has a set of rules they follow and this makes the import process basically impossible. So, if you want to move to Help Scout from an old platform, you might want to make a few safety precautions.
Rules to follow before the import process
If you plan on transferring your information from an old service desk to Help Scout, you can do a few things to safeguard your data in case things go south.
Try contacting scout support to clarify if it’s possible to move from your platform without any issues.
Before doing any kind of data import, it’s better you do multiple backups as you can never be too sure when it comes to transfers.
If the support team can’t solve your problem, you can always try an import tool.
Once you’ve had everything covered, you can start doing some data import shenanigans.
Following these steps will take less than an hour and the major benefit is that you minimize the risk of losing everything.
Try the best Help Scout migration tool
Be it knowledge base or a simple ticket transfer, we want to assure that everything goes smoothly. We constantly improve the underlying algorithms and add new features so that every time you want to import data, everything will work like a clock.
If you’ve been looking for a versatile migration tool, look no further as we know Help Scout import data process like no other.
Try the best Help Scout migration tool
Be it knowledge base or a simple ticket transfer, we want to assure that everything goes smoothly. We constantly improve the underlying algorithms and add new features so that every time you want to import data, everything will work like a clock.
If you’ve been looking for a versatile migration tool, look no further as we know Help Scout import data process like no other.