Importing data to Help Scout

Choose Your Way to Import Tickets

Automated Help Scout Import

  • Import all essentials to Help Scout

    Help Desk: Conversations (Ticket) Data, User Information, Customers, Company Information, Replies, Attachments, Notes, Custom Fields.

    Knowledge Base data: Folders, Categories, and Articles (complete with Images, Tags and Attachments).

  • Maintain Record Relationship
    Our tool will make sure that all connections between the records are preserved during the import process
  • Custom Fields Mapping
    Effortlessly match and import custom ticket fields to Help Scout
  • Schedule a Free Demonstration
    Try everything firsthand before you buy! No credit card needed!
  • No Fees For Attachments Or Comments
    It doesn't matter how many comments or attachments there is. They don't influence the price.
  • Instant Price Estimations
    No need to postpone your migration. Get the full price instantly and start moving.

Starts at only $1

Estimate your own price
The final pricing is calculated based on the number of records you want to migrate

Custom Import Service

  • Automated import+
  • Advanced import techniques
    Whether you need to do something that isn't available out of the box, you can request this service.
  • Source Doesn't Matter
    Use dumps and CSV files for import or migrate directly from your old system.
  • Advanced Filtering
    Filter data all you want with our custom filtering solution
  • Quality Assurance
    Rest assured knowing that we follow every stage of the migration process
  • Dedicated Support
    We want to deliver top quality, hence we assign an expert to your migration process

Starts at only $599

Send a Request
Each package includes everything mentioned above and remains stable (assuming you don't have special requests). In case you want extra services, the price per package will vary.
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New Tickets Migration

Keep using your old desk during the import? No need to manually rekey new tickets. We can migrate all of your new tickets in no time.

Complete Data Remigration

We can delete all migrate data from Help Scout and repeat the migration with different settings.

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Help Desk Fine-Tuning

From setting up your support channels, automation rules, workflows to the customization of your help center, our team has you covered.

Integration Made Easy

If you need help integrating your Help Scout to a third-party system to enhance your performance, our specialist will help you out.

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Try an easy way of importing data to Help Scout

Schedule a free demostration right now!

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We can help import your data into Help Scout in a quick, simple and cost-efficient manner.
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Should you have any questions about your Help Scout import? We're here to help.
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