Importing Data to Help Scout from Jitbit HelpDesk
Exporting your data from Jitbit HelpDesk can be a challenge. Oftentimes, help desk vendors will try to lock you up in their solution. Well, they are losing a paying customer. Nevertheless, there is a way to import your records as securely and effortlessly as possible.
Minimal Transfer Support
Help Scout does deliver import methods from Jitbit HelpDesk. The import instrument can be used for Zendesk, Desk, and UserVoice.
If you are not importing data from those help desks, you can download the CSV file or employ their API. and in order to utilize the last one you need to have an IT developer within your crew.
Absence of devoted IT Specialist
if you fail to use the import tool or it is not working adequately for you, the API method might work. Basically, you write your own script following the documentation and put it to use for the data transition process.
This technique, however, will need a developer to write a script. It’s possible the script might not work as wanted.
Unprotected Data
CSV may be a fast method to compile your data in a sole document – but the trap is having to cope with a number of variables that can change based on your choice and type of data.
Consequently, your business won’t manage to test out result previously and get ready for data altering after the transfer.
Allow us to Make Data Importation Easier
Transferring your records from Jitbit HelpDesk to Help Scout musn’t be hard. No need to waste your days with the technical details and concentrate only on things that is vital such as the satisfaction of your clients. Here is how we can help import your records for you.
Import from Jitbit HelpDesk to Help ScoutHow We Can Assist
After years of training and expert skill, we know everything about the significance of data migration and why it should be done as successfully as possible.
We are skilled with dozens of help desks plus helpdesk-like platforms.
Every ticket, conversation, contact, and other data will be brought in Help Scout intact. Here is a list of what our team of professionals can do for you.
Smooth Importation
Moving your records should not take days or weeks. We realize how delays may cause downtimes which can affect your effectiveness. Let us lead the migration process and we will slice off the migration time. In the meantime, you can continue your staff workflow and customer assistance will not be changed or will be resumed as soon as possible.
Ensure Data Safety with Trials
We handle data with care simply by enabling a testing stage. You can run tests before the import to identify and fix any quirks and difficulties with the process. If you are satisfied and no issues emerge, it’s high time for the full import.
Simple Data Import to Help Scout
Definitely, the best benefit of using our tool is the simplest migration process. You do not need any software to install or script to write for the import to start. Just a few taps on the screen and you can pass everything to us.
Qualitative Ticket Import
We know that you need everything migrated seamlessly with no data corruption. That is why we continuously test and update our migration tool. Leave everything to us and be certain that your data is out of harm’s way with our professionals.
Why you Need to Use our Data Transfer Tool
Security and Privacy Guaranteed
We understand that the contents of your data have to be secure. Data security will always be observed, and we work hard in order to protect your data. Any info during the migration process will be kept secret.
Devoted Support 24/7
Should you have any questions, our support reps are always on standby to take care of them. We will help you through any process and supply extra support and documentation for any other queries until we’re sure the importation process is going as effectively as it can.
Full Data Integrity
Our team have worked tirelessly to optimize our migration method to ensure that your data will be unaltered once imported directly into Help Scout. We will keep connected through the complete process so you can be aware of what data is being transferred and what records have been migrated successfully.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
A glance at The Automatic Help Scout Import Process
Migration preparing
Preparation is important for a successful import process. To make certain the full process will be correct, log in to your Help Scout account and create the needed custom fields and agent profiles. You will also need to turn off all the triggers and automation rules.
Linking your Jitbit HelpDesk
After you have completed the preparation work, the following step is providing the credentials of your Jitbit HelpDesk. The data is required by our import tool and experts to get started the migration .
Linking Help Scout
After you have provided access to your Jitbit HelpDesk, it is time to let our tool access your Help Scout account data. The migration wizard will guide you on what you should do and when you provide access to our service, the tickets and other records will be imported to their new system.
Modify your data migration
We can also migrate only the records that you choose. Just select what records you need to move. If additional custom encoding is required for you, just let us know. the moment that is ready, we will do the task of moving records from your Jitbit HelpDesk and connecting them with the ticket fields you have set up.
Perform a trial run
To stop your worries, you can demand a data migration test. Overview the way your data is going to be migrated into Help Scout. Following the trial stage, you will be able to view a small part of your data migrating to Help Scout.
Help Scout Full Import
As soon as you are satisfied with a demo run, examined the import tool, and conversed with our specialists, we are now ready for the importation. Decide on an off-peak time for your support team and start the import process.
Hear from our happy customers
Thank you so much and thank you for being on-call for support - that was really nice.
I was very hesitant since I have never done anything like this before. The team was super willing to answer any questions I had which offered me the reassurance and confidence needed to complete the migration.
...for us, it was about simplicity and good support. We found both of those things when using your import tool.
Our Team is Here for You
Automatic data importation If you would like to get acquainted our service first, get in touch with our specialists to get a free demo. You will get a possibility to overview the complete procedure before beginning the real thing.
Transfer to Help Scout with our professionals
Feeling worried about by-hand moving records alone? Our specialists are ready for your call.