Importing Data to Help Scout from Lansweeper
Migrating tickets from Lansweeper is often a problem. Oftentimes, help desk companies will try to lock you up in their solution. Well, they are losing a paying client. However, there exists a way to transfer your records as properly and efficiently as possible.
Minimal Transfer Support
Help Scout does deliver import methods from Lansweeper. The import tool can be utilized for Zendesk, Desk, and UserVoice.
If you are not importing information from those systems, you can compile the CSV file or use their API. And to use the last one you need to have an IT professional as part of your team.
Absence of devoted IT Specialist
if you fail to use the import tool or it is not working adequately for you, the API option might do the job. What you do is you write your own migration code according to the documentation and utilize it for the data transition process.
This strategy, however, will require a developer to write a script. There’s a high possibility that the script might not work as planned.
Unprotected Data
CSV may be a fast method to compile your data in a sole document – but the challenge is having to handle a multitude of variables that can change according to your selection and type of data.
As a result, your business won’t have the ability to test out data beforehand and prepare for data altering after the transition.
Allow us to Make Data Importation Effortless
Migrating your records from Lansweeper to Help Scout musn’t be hard. Do not spend your time learning the technical aspect and focus only on things that matter such as the satisfaction of your buyers. Here is how we can help transfer your info for you.
Import from Lansweeper to Help ScoutHow We Can Assist
After years of training and knowledge, we understand the value of data importation and why it must be carried out as effectively as possible.
We are familiar with dozens of help desks plus helpdesk-like platforms.
Every ticket, conversation, contact, and other records will be imported to Help Scout unchanged. This is a rundown of what our team of professionals may do for you.
Smooth Importation
Migrating your records should not last days or weeks. We know exactly how delays can cause downtimes which can impact your productivity. Let us lead the migration process and we will shave off the migration time. In the meantime, you can go on with your staff workflow and customer service will not be affected or will be resumed as soon as possible.
Ensure Data Safety with Trials
We handle records with care by offering a demo phase. You can set up a demo before migration to identify and iron out any possible errors or issues with the process. Once you are satisfied and no errors occur, it’s time to start with the importation.
Effortless Data Import to Help Scout
Surely, the best benefit of using our tool is the simplest migration process. It doesn’t require any programs to download or script to write for the process to start. Just a few taps on the screen and you can pass everything to us.
Qualitative Ticket Import
We are aware that you need everything migrated smoothly without the data breach. That is why we consistently test and upgrade our migration methods. Leave everything to us and know that your data is out of harm’s way with our experts.
Why it’s Worth Using our Data Transfer Tool
Security and Privacy Guaranteed
We know that you need the contents of your data safe. Data privacy will always be respected, and we go the extra length to protect your data. Any information during the migration process will be kept private.
Quality Support 24/7
Should you have any questions, our professionals are always on standby to take care of them. We will walk you through the whole process and provide additional support and details for any other queries until we’re sure the importation process is going as effectively as it can.
Full Data Integrity
Our professionals have worked tirelessly to optimize our migration method in order that your records will be well-preserved once moved into Help Scout. We will keep connected throughout the whole process so you can understand what data is being transferred and what data has been imported successfully.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
An overview of The Automatic Help Scout Migration
Migration preparing
Preparation is crucial for a successful import outcome. To ensure the complete migration will end as planned, log in to your Help Scout account and make the needed custom fields and agent profiles. You will also need to disable all the triggers and automation rules.
Adding your Lansweeper
After you have completed the preparation work, the following step is supplying the access to your Lansweeper. The info is necessary for our import tool and specialists to get started the migration .
Connecting Help Scout
After you have provided access to your Lansweeper, it is high time to let our tool access your Help Scout account data. The migration tool will tell you what to do and as soon as you give access to our tool, the tickets and other data will be imported to their target customer service platform.
Correct your data migration
We can also migrate only the records that you pick. Just check what data you have to import. If extra customization is necessary for you, just let us know. the moment that is ready, we will do the job of moving data from your Lansweeper and matching them with the ticket fields you have made.
Take a trial run
To stop your worries, you can demand a data migration trial. Follow how your data is going to be moved into Help Scout. After the demo process, you will be able to view a small part of your data migrating to Help Scout.
Help Scout Complete Migration
As soon as you are satisfied with a demo run, examined the migration tool, and spoke to our team, we are now ready for the migration. Find an off-peak time for your support team and start the import process.
Hear from our happy customers
Thank you so much and thank you for being on-call for support - that was really nice.
I was very hesitant since I have never done anything like this before. The team was super willing to answer any questions I had which offered me the reassurance and confidence needed to complete the migration.
...for us, it was about simplicity and good support. We found both of those things when using your import tool.
We are Always Here for You
Hands-Off data importation If you would like to get acquainted our service first, reach out to our professionals for a free demo. You will get a chance to overview the entire procedure before beginning the entire thing.
Migration to Help Scout with our team
Feeling concerned about by-hand moving records by yourself? Our professionals are on standby for your call.